Refund Policy
Because our products are digital, refunds depend on order status and whether digital access or a license has already been delivered or used.
Before delivery
If an order is still pending and has not been fulfilled, contact support so the order can be reviewed.
After delivery
Once a license or digital access has been delivered, refunds are generally unavailable for a change of mind unless required by applicable law.
Technical problems
If a purchased product cannot be delivered or has a verified service-side issue, contact support with the order number.
How to request help
Provide your order number and a clear description of the issue so support can verify the purchase and investigate.
Last updated October 9, 2026.